Privacy Policy

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 Last updated: April 2026

At Pristine Cleans, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

Pristine Cleans is a professional carpet and upholstery cleaning company based in Birmingham, United Kingdom, serving Birmingham, Solihull, and surrounding West Midlands areas.

Contact:
Email: Pristinecarpets@icloud.com
Phone: 07821 988681
Website: Pristinecleans-carpetcleaning.co.uk

• Name 
• Phone number 
• Email address 
• Home or business address 
• Details submitted via contact or quote forms 
• Messages sent to us 
• Website usage data (cookies, analytics) 

We collect data when you:

• Fill out a contact or booking form 
• Request a quote 
• Contact us via phone or email 
• Use our website (cookies and analytics tools) 

We use your information to:

• Provide quotes and cleaning services 
• Respond to enquiries 
• Manage bookings and appointments 
• Improve our website and services 
• Carry out marketing and analytics (where permitted) 

We take appropriate security measures to protect your personal data. Your information is stored securely and only accessed when necessary.

We do not sell your data.
We may share limited data with trusted third parties such as:

• Website hosting providers 
• Email services 
• Analytics providers (e.g. Google Analytics) 

All third parties are required to keep your data secure.

Our website uses cookies to improve user experience and analyse website traffic. You can disable cookies in your browser settings.

You have the right to:

• Access your data 
• Correct your data 
• Request deletion of your data 
• Withdraw consent 
• Lodge a complaint with the ICO 

We only keep your data for as long as necessary to provide services or meet legal obligations.

If you have any questions, contact:

Pristinecleans carpet and upholstery
Email: Pristinecarpets@icloud.com
Phone:  07821988681